Your electric vehicle cannot be recovered the same way as a petrol car. MJC operates flatbed-only EV recovery across London, the M25 corridor, and the Home Counties - 24 hours a day, seven days a week.
LOCAL RECOVERY
GOOGLE RATING
INSURED
RECOVERIES
ALL LONDON + M25
IMPORTANT: If another operator has arrived and is proposing a wheel-lift or hook recovery on your EV, decline immediately. Dragging an EV with driven wheels on the ground can destroy the drivetrain and void your warranty.
Current London average
We diagnose before we tow
Full Motor Trade Cover
Verified Google reviews
Bank holidays included
Agreed before we leave
Wheel skates must be used
on all drive wheels.
In a conventional automatic, putting the car in neutral disconnects the engine from the wheels. An EV has no gearbox in the traditional sense – the motor stays physically connected to the driven wheels at all times.
Dragging an EV with driven wheels on the ground spins the motor like a generator, building up heat inside the windings, reduction gears and the inverter. The result: drivetrain damage costing thousands, and a warranty claim that more than likely will be rejected.
"Tesla, Hyundai, Volvo, BMW and Ford all specify the same thing in their owner's manuals: flatbed only. Incorrect towing can void your warranty."
MJC operates exclusively with flatbed and low-loader equipment for EV recovery. We use skates to ensure all drive wheels are off the ground – every time. No exceptions.
EV & Diagnostics Specialist
MJC's authority on electric and hybrid vehicles. Attends complex EV callouts where a recovery operator alone just isn't enough — diagnosing faults before deciding whether to fix or recover.
Ash deploys roadside on complex EV callouts - fault codes, limp mode, post-collision assessments, and anything where knowing what happened matters before deciding what to do next.
We confirm your vehicle make, model, location and symptoms. If the fault sounds like something that we can fix on the roadside — a dead 12V battery, a clearable fault code — we say so upfront.
A flatbed or low-loader — never a wheel-lift. For complex EV callouts, Ash or another EV specialist attends alongside the recovery operator.
On arrival, the first question is always: can we fix this here? A roadside diagnostic before defaulting to a full recovery.
Every EV manufacturer has a specific procedure. We know them all, and confirm the parking brake is fully released before any loading begins. Where required, we deploy wheel skates to move the vehicle safely onto the flatbed without rolling contact - essential for EVs with locked drivetrains or damaged wheels.
We use tie-down eyes specified in your owner's manual — not suspension arms, not the battery tray, not random chassis points.
Home, dealership, EV-certified workshop, or the nearest rapid charger. Quoted upfront. Paid on completion.
MJC runs from four bases across Greater London, giving us reach across the full capital and into the surrounding counties around the clock.
Posted on AnnaTrustindex verifies that the original source of the review is Google. Best recovery service available in my area I recommend itPosted on Dardan PanxhaTrustindex verifies that the original source of the review is Google. Very responsive and quick. Amazing and reliable team. Thanks guys!Posted on Greta Marianna PieriniTrustindex verifies that the original source of the review is Google. Amazing service! My car got stuck in the mud, I called MJC Auto Recovery and they came ASAP to help me. The staff were extremely friendly and they did everything quickly. Can’t thank you enough, if needed I’ll definitely call again!Posted on Alin VasilikaTrustindex verifies that the original source of the review is Google. Broke down on the M6 motorway with my extra long wheel base iveco van, came and loaded up and took me home and my van to the garage for repairs, appreciate the great service guys thank you very much guys. 5 star service.Posted on melissa politarniTrustindex verifies that the original source of the review is Google. Used them a few times for my car and husbands motorcycle, great team, new smooth lorries and very well priced, they won't leave you waiting like all the other recovery companies we have come across, they even attemt to fix your vehicle on the side of the road before loading onto the truck, better then AA and RAC by a long mile.Posted on Rafael KodraTrustindex verifies that the original source of the review is Google. Fantastic company. The best recovery service i have ever come accross. Very punctual and professional service. Well priced and such great guys. Will be using MJC again. Id give 10 stars of i could.Posted on REDrestaurantTrustindex verifies that the original source of the review is Google. Excellent service from MJC Car Recovery. Fast response, very professional, and took great care of my car. Highly recommend!Posted on Rose Bridget WilliamsTrustindex verifies that the original source of the review is Google. I had a great experience with MJC Car Recovery. They responded incredibly quickly when my car wouldn’t start, and the recovery driver was polite, knowledgeable, and very reassuring. It’s clear they know what they’re doing and take their job seriously. The car was loaded safely and everything was handled with care. Excellent communication and a very professional service overall. I can’t recommend MJC Car Recovery enough – brilliant service and genuinely helpful people!Posted on Giada Lena D'InnocenzoTrustindex verifies that the original source of the review is Google. My car broke down in the middle of the road, called them and they came straight away and helped me out. Best service ever, highly recommend!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
That job is the clearest illustration of why MJC’s mechanic-first model exists. The right person, the right knowledge, the right instinct. Not just to load a car, but to understand what it means to its owner.
In July 2021, the A406 wasn’t a road – it was a raging river. The BBC news alerts said London was drowning in flash floods that stranded buses and shut down the city.
Amidst the chaos, we received a call from the owner of a classic Porsche 356, a beautiful silver piece of history, a striking red interior, and a much-loved car – submerged and stalled in a deep part of the North Circular. It was a car that had been gifted to her by her grandparents, imported from France.
Most would have waited for the water to subside. But our driver knew that for the owner, this wasn’t just a car; it was their pride and joy, stranded far from its home in Northampton. Wading through knee-deep water, he reached the vehicle, hooked it up, and began the painstaking process of recovering the car and taking it back home to Northampton.
But as all our drivers are mechanics at heart, he knew that water in a classic Porsche 356’s air-cooled engine could be a death sentence if left to sit. As the floodwaters receded, he knelt beside the silver beauty, popped open the rear bonnet, and began to work. With practised hands, he removed the spark plugs, cranked the engine to expel the water from the cylinders, then carefully dried the distributor and ignition components. He even checked the gearbox oil, finding traces of a milky substance due to contamination. He performed a makeshift drain-and-refill, ensuring the transmission wouldn’t seize later. It wasn’t a full restoration – it was a battlefield surgery, a mechanic’s instinct to save what mattered most.
When we finally handed the keys back in Northampton, the owner’s silent, relieved smile said it all.
"We didn't just recover a car that day. We returned a piece of her home."
— MJC Auto Recovery · North Circular Flood Recovery · July 2021
24/7 across all London zones and the M25 corridor. Fully insured. Quoted upfront. Call or WhatsApp — we pick up.
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“We do a great deal of charitable work. We don’t talk about it. That’s not why we do it.”